Wednesday, July 2, 2014

Fix “Internet Explorer cannot display the webpage” when create new web application in Sharepoint 2013

When create new web application via Central administration in Sharepoint 2013 you may face with the following error: after some time browser shows the error message “Internet Explorer cannot display the webpage”. IIS site and content database are often created successfully, but Ii f you will check virtual directory for the failed web applicatin in c:\inetpub\wwwroot\VirtualDirectories\wss\…, it will be empty. It happens because Sharepoint needs more time for creating new web application than timeout limit set for the application pool of Central administration. In order to fix the problem go to IIS manager > Application pools > SharePoint Central Administration v4 and click Advanced properties. In the opened window under Process model find the following settings:

  • Ping Maximum Response Time
  • Shutdown Time Limit (seconds)
  • Startup Time Limit (seconds)

and change default value 90 to the greater value for all of them:


After that try to create new web application again. This time it should be created successfully.

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